Specialist Officers in a bank are appointed for specialized roles in various departments, according to their expertise and educational background.
Some of the Specialist Officer positions in Banks are:
- Information Technology Officer
- Agricultural Field Officer
- Law Officer
- HR/Personnel Officer
- Marketing Officer
- Role of IT Officer
- An IT Officer provides end-to-end support for Bank’s core banking system.
- She/he is responsible for management of various sub-systems like ATM, Kiosks, Mobile Banking and internet Banking, Networking etc.
- She/he develops new software or modifying the Bank’s existing software.
- With cyber-crime witnessing a rise, IT officers are responsible for looking after the Bank Network Security and Anti-Virus update. In cases of fraud or any incidence of a breach in the Bank’s internal security, IT officers are called for important inquiries.
Overall IT Officer looks after the technological perspectives of Banking Operations.
Responsibilities of IT Officers:
Normally Banks have 5 sections in the IT Department:
1) Data Center :
This section is the heart of the bank where all the data and core banking application lies. The work of the IT Officer is maintenance and support. Shift duty systems are followed for this section in order to ensure that it is manned 24 hours a day.
2. ATM Section:
This section looks after all ATM related activity. Shift duty systems are followed in this section too.
3. Project Office:
In this section, all IT support for branch banking is handled. Shift duty systems are followed in this section too.
4. Security Section:
In this section, IT officers are responsible for looking after the Bank Network Security and Anti-Virus updation. In cases of fraud or any incidence of a breach in the Bank’s internal security, IT officers are called for important enquiries.
5. MIS and Application section:
In this section, in-house software development and MIS related activity happens. IT Officers in this section are engaged in developing new software or modifying the Bank’s existing software.
Role of Law Officers in Banks
A Law Officer in a bank deals with the legal work of the bank. He/she provides effective legal assistance in the preparation of legal opinions, studies, reports and correspondence, as required from time to time by various departments of the bank.
Role of Personnel Managers/HR Officers
An HR manager/officer develops, advises on and implements policies relating to the effective use of personnel within the organisation.
HR/personnel work comprises a number of different but related policies, all of which are required by organisations that employ people, irrespective of the size of the organization or the nature of business. These policies cover areas such as working practices, recruitment, pay, conditions of employment and diversity.
Role of Marketing Officers
A Marketing Officer plays an important role in a bank as he/she deals with the marketing department of a bank. It is the responsibility of Marketing Officers to increase the sales of the Banks’ products and brings profits for the bank.
Marketing Officers work with various departments of a bank and implementing marketing strategies and plans. They manage various marketing material/tools such as leaflets, posters, advertisements in television, magazines and newspapers, etc.
They plan and prepare the advertising budget and negotiate with ad agencies and procure additional services from them.
Marketing Officers strive to create a good image of a bank and also try to ensure that customers have adequate information about the different products of the bank.
Role of Agricultural Officers:
An Agricultural Officer works mainly in rural branches of banks. He/she is responsible for giving information about different products, schemes and policies of the bank which can be helpful for the bank’s rural customers.
The officer also promotes loans (related to general and agricultural purposes) in rural areas under the various schemes framed by the government and by other financial institutions.